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![JumpCloud company logo](https://www.google.com/s2/favicons?sz=128&domain=jumpcloud.com)

# JumpCloud

JumpCloud is a cloud directory platform providing unified identity management, SSO, MFA, and device management (MDM) across Windows, Mac, and Linux environments — popular with SMB and mid-market organizations.

Last updated 3 months ago

[Visit site](https://jumpcloud.com)

Quick answer

## What is JumpCloud?

Short answer

JumpCloud offers a cloud-native directory service that replaces or augments Active Directory, combined with SSO, MFA, RADIUS, LDAP-as-a-service, SCIM provisioning, and cross-platform MDM capabilities. Its unified approach — managing both user identities and devices in a single platform — is distinctive in the SMB and mid-market space. JumpCloud supports Windows, macOS, Linux, iOS, and Android endpoints, making it particularly strong for organizations with heterogeneous device environments. A free tier is available for up to 10 users (verify current terms). Verify current pricing and feature availability with JumpCloud.

Best for

SMB and mid-market organizations with cross-platform device environments (Mac, Linux, Windows) who want to consolidate identity and device management without Active Directory or Intune complexity. Particularly popular with technology companies, creative agencies, and distributed teams.

When to choose

Choose JumpCloud when you are a small to mid-market organization that needs centralized identity and device management across a cross-platform environment, want to reduce Active Directory dependency, and value a unified platform at a predictable per-user price.

When not to choose

Avoid JumpCloud if you have a very large enterprise application portfolio requiring Okta's OIN catalog, need deep dedicated MDM (Jamf for Mac, Intune for Windows), require advanced IGA capabilities, or have FedRAMP or other strict government compliance requirements.

Related tools & categories

[SSO](/directory/category/sso)[MFA / Passwordless](/directory/category/mfa)[Directory / User Provisioning](/directory/category/directory-provisioning)[Okta](/directory/okta)[Microsoft Entra](/directory/microsoft-entra)[Run the IAM Stack Finder](/stack-finder)[Report: The State of AI Agent Identity 2026](/reports/state-of-ai-agent-identity-2026)

## Categories

[SSO ★](/directory/category/sso)[MFA / Passwordless](/directory/category/mfa)[Directory / User Provisioning](/directory/category/directory-provisioning)[SCIM](/directory/category/scim)[Workforce IAM](/directory/category/workforce-iam)

## Common use cases

-   Cloud directory services as an Active Directory replacement or complement 
-   Cross-platform device management (MDM) for Windows, Mac, and Linux 
-   SSO to SaaS applications via SAML and OIDC 
-   MFA enforcement across cloud applications and device logins 
-   RADIUS-based Wi-Fi and VPN authentication 
-   SCIM-based user provisioning and deprovisioning 

## Strengths

-   Unified platform combining directory, SSO, MFA, and MDM — reduces vendor sprawl 
-   Strong cross-platform support for Mac, Linux, and Windows — rare in this price range 
-   Free tier for up to 10 users makes it accessible for early-stage companies 
-   LDAP-as-a-service and RADIUS support for legacy application and network infrastructure 
-   Transparent per-user pricing without complex module add-ons at base tiers 

## Limitations & considerations

-   Integration catalog smaller than Okta or Microsoft Entra for large SaaS portfolios 
-   MDM capabilities, while improving, are not as deep as dedicated MDM platforms like Jamf (Mac) or Microsoft Intune 
-   Advanced IGA features (access certifications, SoD) are not part of JumpCloud's core product 
-   Enterprise-grade compliance features (FedRAMP, advanced audit logging) are not as mature as category leaders 
-   Best fit is SMB to mid-market; very large enterprise deployments may outgrow it 

## Pricing model summary

JumpCloud offers a free tier for up to 10 users. Paid tiers are priced per-user per month with different feature bundles (Core Directory, SSO, MDM, etc.). Verify current pricing and tier details at jumpcloud.com/pricing.

[View vendor pricing page ↗](https://jumpcloud.com/pricing)

## Integrations

Google Workspace Microsoft 365 Slack GitHub AWS Zoom Okta Workday 

## Fit

Company size

SMB, Mid-market

Deployment

SaaS / Cloud-hosted

Source

Proprietary

Pricing model

Per-user per month; free tier up to 10 users (verify current terms)

## Alternatives & comparisons

[Okta](/directory/okta)

Okta is a leading cloud-native identity and access management platform offering SSO, MFA, lifecycle management, and identity governance for enterprise workforce and customer-facing applications.

[Compare JumpCloud vs Okta →](/compare/jumpcloud-vs-okta)

[Microsoft Entra](/directory/microsoft-entra)

Microsoft Entra ID is Microsoft's cloud-based identity and access management service, providing SSO, MFA, Conditional Access, and identity governance tightly integrated with Microsoft 365 and Azure.

[Compare JumpCloud vs Microsoft Entra →](/compare/jumpcloud-vs-microsoft-entra)

[OneLogin](/directory/onelogin)

OneLogin is a workforce identity and access management platform providing SSO, MFA, and user provisioning for mid-market organizations, now part of One Identity.

[Compare JumpCloud vs OneLogin →](/compare/jumpcloud-vs-onelogin)

IDSync provides educational buyer guidance based on publicly available information, editorial review, and user-submitted data. Vendor information should be verified before purchase. [Who we are, our methodology & disclosure policy](/about).

JumpCloud and its logo are trademarks of their respective owner. IDSync is an independent buyer resource and does not imply endorsement unless explicitly stated.

### Take action

[Request vendor shortlist](/request-shortlist)[Run the IAM Stack Finder](/stack-finder)[Request vendor intro](/contact)[Docs ↗](https://jumpcloud.com/support)[Pricing ↗](https://jumpcloud.com/pricing)

### Work at JumpCloud?

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